Welcome to Fish-i Hospitality Management Solutions in South Africa

For nearly 15 years the members of Fish-i have gathered crucial information on hospitality management in South Africa of this ever changing market by means of their own personal studies and in the working environments that we have found ourselves in.

We strive to pave the way by creating, not just a secure environment for people to work in, but also creating a benchmark standard of service within the hotel industry - one that the international traveller would expect and also speak of in years to come.

Throughout the years we have gained unequalled experience and expertise through a combination of specialised local knowledge and international understanding.

Fish-i comprises of a large network of suppliers and specialised training consultants working either for the company directly or supply their services independently. This allows us to handpick the best in the market whenever specialised training needs to be performed in any location nationally or internationally.

We can thus offer the client wide representation, providing us with a unique market positioning...

Service StandardsFish-i Hospitality Management Solutions international adheres to Exceptional Service Standards

The success of the property, today and for the future, rests on the ability to consistently provide their guests with a high standard of service. It is also the policy of the above mentioned company to employ staff from the surrounding communities, which presents the challenge of achieving and sustaining superior service standards, employing resources with limited customer services and guest relation experience.

Fish-i would expect to assist by providing the following and more:

Establish and document standard operating procedures for the following areas...